Good Faith Estimate Notice

Notice to clients and prospective clients:

Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment. Make sure to save a copy or picture of your Good Faith Estimate. 

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Please note it costs $25 to file a dispute.

For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises.

Access to Healthcare Records

As a client in Massachusetts or Texas, you may request your health care records.

  • Contact Solas Counseling directly via email to request records: info@solascounseling.com.

  • Requests will be fulfilled in accordance with the laws of the state in which the services were provided.

Oversight & Consumer Rights

I value open communication and encourage clients to share any concerns about their care directly with me. In most cases, we can address and resolve concerns together collaboratively.

If you feel your concern cannot be resolved with me, or if it involves another professional, you may contact the following oversight offices:

For Massachusetts Clients:

For Texas Clients: